Privacy policy
Last updated November 2026.
Webralia ("we", "us") respects your privacy and handles personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
When you start a brief or contact us, we collect the details you provide, such as your name, email, phone number, business name, industry, website requirements, logo, photos and other content you upload. We also collect basic technical information when you visit our website, such as pages viewed, referring website and campaign parameters, to understand how people find us.
How we use it
We use your information to build and show you your website preview, respond to your enquiries, process payments, provide hosting and email services, and send you service messages. We don't sell your personal information.
Who we share it with
We use trusted service providers to run our business, including website hosting and content delivery (Cloudflare), payment processing, email delivery and the AI and software tools used to design and build websites. These providers only receive what they need to perform their service. Some may store data outside Australia.
Cookies
Our website may use cookies and similar technologies to remember your preferences and measure visits. You can block cookies in your browser settings.
Security
We take reasonable steps to protect your information from misuse, loss and unauthorised access, including encrypted connections and access controls.
Access and correction
You can ask to access or correct the personal information we hold about you, or make a privacy complaint, by emailing hello@webralia.com.au. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.